Delhi International Airport Limited (DIAL) Friday introduced Express security check-in facility, which would provide a hassle-free check-in to its domestic passengers. The facility, launched in collaboration with CISF will be functional at Terminal 2 of the Delhi Airport. To put simply, the new facility will enable domestic passengers, travelling without check-in baggage, to head straight towards the boarding area without getting into the check-in area.
According to a DIAL spokesperson, the facility will significantly reduce the load on the main security check-in area by diverting passengers carrying only hand baggage towards Express Lane.
Moreover, the facility will also ensure fast and seamless flow of the domestic passengers, travelling without any check-in baggage.
Commenting on the development, Videh Kumar Jaipuriar, CEO-DIAL said, "We are delighted to launch the Express Check-in facility at the Terminal 2 of Delhi Airport. This is a step forward towards our commitment to provide comfort and ensure convenience to our passengers for a hassle-free travel experience. We would gradually extend the facility to T1 and T3. CISF has played a vital role in supporting the implementation of this facility."
As per a report, the Delhi Airport has earmarked a dedicated space at the terminal entry point of departure level for the new Express Check-in facility. The pre-embarkation security check would happen immediately after the terminal's entry gate.
The domestic passengers, after printing their boarding pass from the newly installed 'self-service kiosks' or the Web Check-in located conveniently at the departures forecourt area outside the terminal building, can now enter the Express Security Check lane without getting into the check-in area and head straight towards the boarding area.
Passengers, particularly frequent flyers such as Government officials, business, and corporate travellers will immensely benefit from the Express Check-in facility, as this will save their precious time before boarding the aircraft. The new process will also benefit the airlines by improving their on-time performance (OTP) say DIAL officials
Delhi Airport's Terminal 2 handles about 45,000 domestic passengers daily of which, more than 13,000 passengers (30 percent) travel without any check-in baggage. In the wake of increasing passenger flow, recently the security check area at the airport was enhanced to offer more security lanes for domestic passengers.
This service was earlier successfully implemented at GMR's Hyderabad Airport in August 2017. Hyderabad Airport was the first airport in India to provide express check-in facility for its domestic passengers with hand baggage only.
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