Don't intimidate borrowers, no calling before 8 am & after 7 pm, RBI directs loan recovery agents
Business | Aug 12, 2022, 09:31 PM ISTRBI to borrowing agents: While issuing additional instructions to regulated entities including banks, NBFCs and ARCs, Reserve Bank (RBI) said it has observed that recovery agents are deviating from its instructions with regard to the recovery of loans.