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Denied entry to Pune mall, transgender decides to move court

The victim, identified as Sonali Dalvi, alleged that security guards at the entrance refused to proceed with her security check and claimed that the mall's policy did not allow transgenders to enter the premises.

Edited by: India TV News Desk, Pune [ Published on: March 17, 2018 12:35 IST ]
Pune-based transgender decides to move court after being
Pune-based transgender decides to move court after being denied entry in mall.

After being barred from entering Pune's Phoenix Marketcity mall, a city-based transgender has decided to file a case against the concerned authorities, ANI reported.

The victim, identified as Sonali Dalvi, alleged that security guards at the entrance refused to proceed with her security check and claimed that the mall's policy did not allow transgenders to enter the premises.

"I went to Phoenix Mall in Pune for shopping. I was not allowed to enter the mall as the mall authorities said that their policy doesn't allow transgenders, when I asked them to explain, then they could not. I will now file a case against them," Dalvi said.

"Later, a crowd gathered at the spot and asked the guards to let me go. However, one of them present there said I could enter, but have to refrain from going to the second and third floors. They kept me waiting for half an hour and kept giving me excuses. I have never been discriminated against in any public place so far. I will definitely file a case against the owners so that nobody from my community or any other faces this in the future," Sonali added.

However, an official statement from Phoenix Marketcity has refuted Sonali's claims by saying that the concerned person was allowed to enter the mall premises within no time.

"We would like to state that based on the detailed report given by the security agency, the person in question was asked for verification by the security guards and directed to the desired destination in less than five minutes. We regret any inconvenience caused to the customer but security precautions are part of the process. We would also like to clearly state that we neither had nor have any intentions of hurting sentiments or discriminating anyone on the basis of their caste or gender. In fact we strongly believe in an inclusive society," the statement read.

- With agency inputs

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