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RBI restricts American Express, Diners Club from taking new customers

The Reserve Bank of India (RBI) restricted American Express Banking Corp and Diners Club from on-boarding new customers from May 1, PTI reported.

India TV Business Desk India TV Business Desk
New Delhi Updated on: April 23, 2021 22:14 IST
Reserve Bank of India (RBI) restricts American Express
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Reserve Bank of India (RBI) restricts American Express Banking Corp and Diners Club from on-boarding new customers from May 1.

The Reserve Bank of India (RBI) restricted American Express Banking Corp and Diners Club from on-boarding new customers from May 1, PTI reported.

RBI in its order dated April 23, 2021, imposed restrictions on American Express Banking Corp. and Diners Club International Ltd. from on-boarding new domestic customers onto their card networks from May 1, 2021. These entities have been found non-compliant with the directions on Storage of Payment System Data. This order will not impact existing customers.

American Express Banking Corp. and Diners Club International Ltd. are Payment System Operators authorised to operate Card Networks in the country under the Payment and Settlement Systems Act, 2007 (PSS Act).

The supervisory action has been taken in exercise of powers vested in RBI under Section 17 of the PSS Act.

In terms of RBI circular on Storage of Payment System Data dated April 6, 2018, all Payment System Providers were directed to ensure that within a period of six months the entire data (full end-to-end transaction details / information collected / carried / processed as part of the message / payment instruction) relating to payment systems operated by them is stored in a system only in India.

They were also required to report compliance to RBI and submit a Board-approved System Audit Report (SAR) conducted by a CERT-In empanelled auditor within the timelines specified therein.

Meanwhile, American Express said it has been in regular dialogue with the RBI regarding data localisation requirements and has demonstrated its progress towards complying with the regulations.

"While we're disappointed that the RBI has taken this course of action, we are working with them to resolve their concerns as quickly as possible.

This does not impact the services that we offer to our existing customers in India, and our customers can continue to use and accept our cards as normal," the company said.

(With PTI inputs)

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