How banking & insurance industry can leverage contact centre solution for customer satisfaction
Technology | Sep 29, 2021, 05:12 PM ISTThe banking and insurance industry can leverage chatbot assistance to ensure 24x7 availability.
The banking and insurance industry can leverage chatbot assistance to ensure 24x7 availability.
The Mego ATM is also enabled with AEPS biometric where people can check their balance and transfer money directly from one source to another. This is an innovation under the PMJD Yojna and Atma Nirbhar Bharat Yojna, an initiative by the RBI which has allowed white label ATMs to fintechs.
A neobank is basically a digital bank without any physical branches. It is entirely online without being present at any specific location.
SBI had earned a profit of Rs 3,580.81 crore during the January-March period of 2019-20, the lender said in a regulatory filing.
The services will be affected from 22:45 hours on May 21 and 01:15 hours on May 22 and between 02:40 hours and 06:10 hours on May 23.
The State Level Bankers' Committee-Tamil Nadu (SLBC-TN) on Saturday issued a series of guidelines to its member banks in the state.
State Bank of India, ICICI, HDFC, Axis Bank and Punjab National Bank (PNB) customers have been warned about a serious security flaw.
Canara Bank said it is taking necessary steps for the smooth functioning of bank branches and offices on the days of the proposed strike.
Punjab National Bank has invited applications for the posts of peons in their branches in various places.
Bank of Baroda (BOB) will start charging its customers for transactions beyond the prescribed limits from today. Names of other banks like Bank of India, PNB, Axis Bank and Central Bank are also emerging in reports, but they are yet to take a final call on the matter.
Public sector Indian Bank has unveiled its IB-eNote facility, aimed at providing a paperless working environment and to improve the turnaround time considerably.
Benchmark Sensex slid over 194 points to settle at 37,935 in a see-saw session on Monday, weighed down by intense selling in banking stocks.
Non-life insurer SBI General Insurance on Tuesday announced the appointment of Prakash Chandra Kandpal as its new managing director and chief executive officer, effective July 20.
SBI SO Recruitment 2020: The State Bank of India has invited online applications for the recruitment of 444 specialist cadre officers post, through its official website -- sbi.co.in.
Majority of urban Indians consider banking and online home repairs as important essential service during the lockdown, even as nearly three-quarter of respondents said they are satisfied with the available essential services, says a survey.
Banking declared utility service: Employees of all public sector banks including the State Bank of India and some major private banks including HDFC, ICICI, Axis, StanChart and HSBC - who are part of IBA- will come under the ambit. The order effectively means the banking sector will not see any strikes by employees or officers during the period.
IBPS Clerk Mains Result 2020: In the wake of coronavirus lockdown, the Institute of Banking Personnel Selection has decided to release the IBPS Clerk Mains Result 2020 only after the restrictions are lifted off.
Crisis-hit Yes bank on Wednesday resumed full banking services. The bank's 1132 branches across India are now open for its customers.
Private sector Kotak Mahindra Bank on Wednesday said the Reserve Bank has granted its final approval for reducing promoters' stake in the bank to 26 per cent.
NEFT and IMPS are two widely used methods for fund transfer by the business. Here's a comparison between the two to help you better judge and choose which one is suited best for your business.
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