5. Passenger/Rail Users' Amenities
Identification of 104 important stations for immediate attention to all aspects related to cleanliness.
Progressive extension of bio-toilets on trains.
Provision of concrete aprons on platforms with mechanized cleaning facilities.
Extension of On Board Housekeeping Scheme and Clean Train Stations to more stations and trains.
Extension of Unreserved Ticketing System (UTS), Automatic Ticket Vending Machines (ATVMs), Coin- operated Ticket Vending Machines (CO-TVMs) and schme of Jan-Sadharan Ticket Booking Sevaks (JTBSs).
Setting up of six more Rail Neer bottling plants at Vijayawada, Nagpur, Lalitpur, Bilaspur, Jaipur and Ahmedabad.
Pilot project on select trains to facilitate passengers to contact on board staff through SMS/phone call/e-mail for coach cleanliness and real time feedback.
8-10 more mechanized laundries for quality washing of linen.
Provision of announcement facility and electronic display boards in trains.
Providing free Wi-Fi facilities on several trains.
Upgrading another 60 stations as Adarsh Stations in addition to 980 already selected.
Associate voluntary organizations for providing first aid services at railway stations.
Introduction of an ‘Anubhuti' coach in select trains to provide excellent ambience and latest facilities and services.
179 escalators and 400 lifts at A-1 and other major stations to be installed facilitating elderly and differently abled.
Affixing Braille stickers with layout of coaches including toilets, provision of wheel chairs and battery operated vehicles at more stations and making coaches wheel-chair friendly.
Some JTBS to be reserved for disabled people.
Curbing malpractices in reserved tickets including tatkal scheme.
Third party audit and tie up with food testing laboratories for food quality control; ISO certified state-of-the-art base kitchens to be set up in railway premises.
Centralized Catering Services Monitoring Cell set up with a toll free number (1800 111 321) Rail Tourism
Updated on: February 26, 2013 18:40 IST
