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  Customer service in crisis: As AI replaces humans, chatbots struggle to understand needs

  Technology | October 15, 2025 17:27 IST

  A recent Airtel incident, where a user's calls and internet were cut off due to a re-verification issue, illustrates the frustration of AI customer service: the chatbot was unable to resolve the complex problem, showing why replacing human agents before bots are ready is often detrimental to users.

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  OpenAI to relax ChatGPT restrictions, allow 'adult content' for verified users

  Technology | October 15, 2025 15:15 IST

  OpenAI initially imposed restrictions on ChatGPT to better handle mental health issues, but this made the platform less enjoyable for users without those concerns. The company is now rolling out new age verification tools to relax these rules and allow adult content.

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  Why laws regulating AI chatbots for minor protection are essential? California just enacted one

  Science | October 14, 2025 12:27 IST

  While technology like chatbots and social media offers inspiration, education, and connection, the lack of guardrails means it can easily exploit, mislead, and endanger our children.

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  Former Google CEO labels AI chatbots as big threat, reignites safety concerns

  Technology | October 13, 2025 18:33 IST

  The former Google CEO has issued a new warning about AI, cautioning that manipulable AI chatbots could prove dangerous in the future.

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  Revolutionising fashion: How AI-powered colour analysis and virtual try-ons are reshaping retail

  Fashion | August 17, 2025 15:47 IST

  Discover how AI-powered colour analysis and virtual try-ons are reshaping fashion with personalisation, sustainability, and immersive shopping experiences. Step into the future of retail.

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  Code spitting facts: Grok provided fact-based rebuttal when X user labeled Indian Americans 'cancer'

  Technology | July 11, 2025 13:58 IST

  Grok called out a user for his racist comment targeting Indians. Grok replied with data on the contributions of Indians to American society.

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  Elon Musk's AI chatbot Grok gets an update, floods platform with abusive replies

  Technology | July 09, 2025 19:38 IST

  Elon Musk's AI chatbot Grok has recently received an update, but it has since flooded the platform with abusive replies. The company has acknowledged the issue.

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  Should we be polite to AI? Sam Altman says 'Please', 'Thank You' to ChatGPT costs millions of dollar

  Technology | April 20, 2025 16:21 IST

  In a response to an X user, Sam Altman revealed that OpenAI spends millions of dollars on electricity to interpret and generate full responses.

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  Chinese troll Americans with AI memes after Trump imposes 125 per cent tariff on goods | VIDEO

  World | April 11, 2025 8:52 IST

  After Trump announced a 125 per cent tariff on Chinese imports, Chinese netizens responded with a wave of AI-generated memes mocking Americans and US economic policy. From satirical videos to viral slogans, China’s digital retaliation adds fuel to the ongoing trade war.

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  Grok's hilarious reply to Delhi Police's 'challan kyun nahi kata' question leaves internet laughing

  Trending | March 19, 2025 21:08 IST

  In a now-viral post on X, Delhi Police questioned Grok about why it had never been punished, and the chatbot's response was as desi as it gets. Scroll down to read.

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  China launches 'Manus AI,' an assistant tool claimed to surpass Deepseek in performance

  Technology | March 13, 2025 18:30 IST

  DeepSeek AI, launched by China, was a huge hit. Another AI tool called 'Manus' has been introduced from China. This tool is more effective than both ChatGPT and DeepSeek.

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  7 Skills Digital Marketers Need to Use AI Effectively

  Brand Content | February 28, 2025 14:22 IST

  AI-powered automation streamlines marketing processes, improving efficiency and customer experience. Marketers must learn to use automation tools effectively to maximise their impact.

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  Is it DeepSeek vs ChatGPT? US Congressional houses issue warnings against Chinese AI chatbot: Report

  World | February 01, 2025 11:28 IST

  The US Congressional offices have started to issue warnings to their employees against utilising Chinese AI chatbot DeepSeek. Earlier on Thursday, the data protection authority in Italy blocked access to the Chinese AI tool.

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  Delhi elections: Police launch 'Chunav Mitra' and 'Cyber Sarthi', all about these AI chatbots

  Delhi | January 23, 2025 18:31 IST

  The Artificial Intelligence chatbots are bilingual, available in Hindi and English and will ensure effective management of the upcoming Delhi Assembly elections 2025.

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  Maha Kumbh 2025 to offer unique digital experience with AI chatbot: Know all about it

  Uttar Pradesh | December 17, 2024 23:55 IST

  Maha Kumbh Mela: As part of the Digital Maha Kumbh vision, this initiative introduces AI Generative Chatbot technology for the first time. People can receive a personalised Maha Kumbh certificate with their photo on it by simply scanning the QR code.