Samsung India, one of the leading names in the consumer tech world, has extended its free one-time screen replacement program to its older flagship smartphones- Galaxy S23 and Galaxy S23 Ultra. These models, which were launched in 2023, have been facing the green line display issue (as many users have reported about the issue), which several users have reported over time. To resolve this, Samsung is offering a complimentary screen replacement valid till 29 September 2025.
Who can avail this offer?
According to Samsung, the offer is valid for eligible Galaxy S23 and S23 Ultra devices that show the green line display problem. Customers can visit the nearest Samsung authorised service centre to claim the benefit. The program ensures that users don’t have to pay for the costly screen replacement, though a nominal labour charge will still apply.
How to get the free screen replacement?
To make the process easier, Samsung has also allowed appointments through the Samsung Care app. Users can book a slot online, after which a device eligibility check will be carried out by Samsung’s customer care team. If the phone passes the checks and matches all program conditions, the screen will be replaced free of charge.
Validity of the program
Initially, reports suggested that the offer would last till 31 October 2025, but Samsung has further confirmed that the last date is 29 September 2025- which means that the scheme will last for a month time only. After the given date, users will no longer be able to claim the free replacement benefit. Hence, Galaxy S23 and S23 Ultra owners are advised to take timely action.
Why this offer matters for Indian users
Screen replacements for premium flagship devices like the Galaxy S23 Ultra can cost a significant amount, often exceeding Rs 15,000 to Rs 20,000. With this initiative, Samsung is helping Indian users save on expensive repairs, ensuring better customer satisfaction and trust.
