Click and complain: App to alert NDMC soon

Users will be allowed to access the internet using the wi-fi service free of cost for up to 15 minutes. Nominal charges would be levied after that.

Among other measures in the pipeline are a smart card that can be used to pay for parking, water and electricity in the NDMC area, and setting up of pay-and-use drinking water ATMs.

Using the smart cards which can be recharged at a minimum rate of Rs 100, people can avail a 10 per cent discount at parking facilities.

Also, NDMC will set up water ATMs in public places, government staff colony, slums, and government schools. In the pilot phase, up to 10 purifiers will come up at one location.

People can use either a token or a card to purchase drinking water from these purifiers. The rates for the same are yet to be finalised.

Last year, the civic body had set up a Hindi and English 24/7 call centre to handle customer queries and complaints as well as feedback regarding issues in the area