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WhatsApp stops working on these 25 devices - Is your phone on the list? Check now

Meta-owned WhatsApp regularly discontinues support for certain features on older Android versions and operating systems to ensure the highest level of security and functionality for its users.

Vishal Upadhyay Edited By: Vishal Upadhyay New Delhi Published on: October 24, 2023 15:09 IST
WhatsApp ends support for older smartphones
Image Source : FILE WhatsApp ends support for older smartphones

In a significant development, WhatsApp, the popular instant messaging app owned by Meta, has officially halted its services for many users with older smartphones. As of October 24, WhatsApp will no longer work for those individuals using smartphones running on Android OS 5.0 or earlier versions, and for iPhone users, their devices must be running iOS 12 or later to continue using WhatsApp.

Reportedly, the move to discontinue support for these older operating systems is part of WhatsApp's ongoing efforts to prioritise privacy and safety. WhatsApp's decision has potentially impacted a significant number of users who rely on the app for their daily communications and tasks. WhatsApp boasts more than 2 billion users worldwide, highlighting its widespread popularity and importance in many people's lives. 

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WhatsApp will not work on these smartphones

The platform has shared a list of smartphones on which it will no longer function due to the outdated operating systems. This includes models such as the Samsung Galaxy S2, iPhone 5, Nexus 7, and many more. 

  • Archos 53 Platinum
  • Samsung Galaxy S2
  • Huawei Ascend D1
  • Nexus 7
  • Samsung Galaxy Nexus
  • iPhone 5
  • iPhone 5c
  • Motorola Droid Razr
  • Grand S Flex ZTE
  • Grand X Quad V987 ZTE
  • HTC Desire 500
  • Huawei Ascend D
  • Samsung Galaxy Tab 10.1
  • HTC One
  • HTC Desire HD
  • Sony Xperia Z
  • LG Optimus G Pro
  • Asus Eee Pad Transformer
  • HTC Sensation
  • Samsung Galaxy S
  • Sony Xperia S2
  • Motorola Xoom
  • Sony Ericsson Xperia Arc3
  • Acer Iconia Tab A5003
  • LG Optimus 2X

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If your smartphone is listed and is still using an older operating system, it's crucial to update it to a more recent version to ensure continued access to WhatsApp.

To check your Android version, follow these steps:

  1. Open the Settings app on your smartphone.
  2. Navigate to the "About Phone" section within the Settings.
  3. Find and select "Software Information" to see your current Android version.

WhatsApp's decision underscores the importance of regular software updates to ensure that your device remains compatible with essential apps. Staying up to date with your smartphone's operating system not only maintains app functionality but also enhances the overall security of your device.

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