A SpiceJet flight carrying 150 passengers made an emergency landing at Nagpur Airport early Saturday due to a technical glitch. The Delhi-bound flight had taken off from Bengaluru at 2 am.
As per the reports, passengers were not allowed to de-board the plane for over 3 hours after which they lodged a protest with the authorities. The passengers were later brought to the airport terminal.
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A number of passengers on the flight took to Twitter and expressed their outrage against the airline.
"Absolutely appalling @flyspicejet my husband has been stranded at Nagpur Airport along with 150 other passengers, for a flight that was scheduled to land in Delhi at 12.45pm. #SG8720 spice jet flight number still no updat, no assistance. Disgusting customer service," one user posted.
Absolutely appalling @flyspicejet my husband has been stranded at Nagpur Airport along with 150 other passengers, for a flight that was scheduled to land in Delhi at 12.45pm. #SG8720 spice jet flight number still no updat, no assistance. Disgusting customer service.— Salonee (@SaloneeKhanna) May 11, 2019
".@flyspicejet so are we supposed to be waiting at the airport till you sort your stuff out? #sg8720 can we not even leave the arrivals terminal?", another flyer posted on Twitter.
— JumpingJackFlash (@mythun) May 10, 2019
"Is there any replacement flight? Any update related to the "diligent work" you have been putting in for the past 5 hours??? Seriously a #mistake booking Spicejet," a user posted on Twitter.
"According to the captain all authorities were informed around 1AM, so why has there been no action still? Passengers of a Bangalore Delhi stuck at Nagpur for last 5-6hrs," the flyer added.
Earlier on April 29 this year, a SpiceJet plane overshot the touched-down point while landing at the Shirdi airport and veered off the runway and brought all operations to a halt. All the passengers and crew of the Boeing 737 aircraft were reported safe into the incident.
Both the pilots of the flight were grounded, pending enquiry, the airline had said.