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Google set to give $500 to its users for faulty Pixel smartphones

Google agrees to pay up to $500 to the owners of faulty Pixel and Pixel XL devices, as part of $7.25 million worth lawsuit settlement.

India TV Tech Desk India TV Tech Desk
New Delhi Published on: May 15, 2019 18:57 IST
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Image Source : AMAZON.IN

Google set to give $500 to its users for faulty Pixel smartphones

Google has agreed to pay up to $500 to the owners of faulty Pixel and Pixel XL devices, as part of $7.25 million worth of a lawsuit settlement for the phones manufactured before January 4, 2017.

Also, read: Xiaomi Redmi K20 flagship smartphone with Snapdragon 855 set to launch in India soon

According to the proposed settlement grouped owners of the 2016 Google Pixel and Google Pixel XL phones will be categorised into four to determine the level of compensation to which they are entitled.

The Verge reported on Tuesday, "The highest payout is due to be owed to anyone who returned a Pixel with a defective microphone, only to receive another defective device from the manufacturer. These claimants could be paid up to $500 in the settlement. Any owners who had just a single defective device could get up to $350, while anyone who had to pay an insurance deductible could have its value repaid. Even Pixel owners who experienced no issues with their phones at all could get up to $20 from this settlement".

The company first admitted that there was an issue with some phones back in March 2017 when it said that less than 1 per cent of Pixel phones had a "hairline crack in the solder connection on the audio codec" that was causing the issue with calling and phones voice assistant functionality.

With less than a year, Google was slammed with a lawsuit by angry owners for Google's decision to continuously sell the phones despite knowing the issues it had.

The final hearing of the case is due in the court on June 5 in context to the settlement approval.

Earlier in April, Google had agreed to settle a lawsuit that was related to Nexus 6P that was suffering from a buy that would trap them in a boot-loop issue.

As part of the lawsuit, both Google and Huawei had agreed to a $9.75 million settlement for which the final decision regarding the lawsuit is due to be made after the October 10 hearing.

Also, read: Realme X with 6.53-inch FHD+ AMOLED display, Snapdragon 710 SoC and 48MP rear camera announced

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