Bangalore: Indian IT bellwether Tata Consulting Services (TCS) has been evaluated as leader in enterprise mobility services by industry market researcher IDC for securing highest scores in customer satisfaction, innovation and productivity.
“Of the 14 mobility service providers evaluated on 117 parameters, customers rated TCS high in resource scalability, HTML (hyper text mark-up language) skills, thought leadership and ability to improve,” the US-based International Data Corporation (IDC) said in a statement here Monday.
Though enterprises worldwide are investing more in building mobile applications as part of their mission-critical business objectives, skills shortage and rising mobile infrastructure costs are impeding them from achieving their mobility goals.
“As a result, enterprises are looking to service providers like TCS for mobility expertise and guidance to build, test and manage mobile applications moving forward,” IDC spokesperson Pete Marston said, citing the report.
The Mumbai-based global software major helps its global customers in telecom space to leverage mobility to develop new business models, reach new subscribers, create new channels and improve business processes and workplaces.
“As we are a customer-centric organisation, focused on our customers' success, they have evaluated our execution capability in enterprise mobility services very high,” TCS digital enterprise global head Satya Ramaswamy said on the occasion.
The company's mobility delivery centres serve about 250 clients across geographies with products and services and partnerships, leveraging the power of mobile devices.
“Our mobility offerings extend beyond smart-phones and tablets into the emerging class of wearable computing devices. We foresee mobility and pervasive computing as a dominant force along with big data and analytics, social media, cloud and artificial intelligence and robotics,” Ramaswamy noted.
The IDC's vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market.
TCS' digital enterprise unit is based in Silicon Valley, Santa Clara, in the US west coast.