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Why did WhatsApp ban over 67L bad accounts from India in January?

In a bid to empower millions of Indian social media users, the Central government has launched the Grievance Appellate Committee (GAC) which looks into their concerns regarding the content and other issues.

Saumya Nigam Edited By: Saumya Nigam @snigam04 New Delhi Published on: March 03, 2024 13:51 IST
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Image Source : FILE Why did WhatsApp ban over 67L bad accounts from India in January

WhatsApp, a Meta-owned instant messaging platform banned more than 67 lakh bad accounts from India in January, in compliance with the new IT Rules 2021.

The move was taken between January 1-31, the company banned 6,728,000 accounts. About 1,358,000 of these banned accounts were proactively banned before any reports from the users surfaced, WhatsApp said in its monthly compliance report.

The most popular messaging platform, which has over 500 million users in the country, received another record 14,828 complaint reports in January in the country, and the records "actioned" were 10.

"Accounts Actioned" denotes reports where WhatsApp took remedial action based on the report and taking action denotes either banning an account or a previously banned account being restored as a result.

As per the company, "This user-safety report contains details of the user complaints received and the corresponding action taken by WhatsApp, as well as WhatsApp's preventive actions to combat abuse on our platform.”

In a bid to empower millions of Indian social media users, the Central government has launched the Grievance Appellate Committee (GAC) which looks into their concerns regarding the content and other issues.

The newly-formed panel, a move to strengthen the country's digital laws to tame the Big Tech companies, will look into appeals by users against decisions of social media platforms.

In an official statement, WhatsApp said, "We are an industry leader among end-to-end encrypted messaging services in preventing and combating abuse. In addition to our safety features and controls, we employ a team of engineers, data scientists, analysts, researchers, and experts in law enforcement, online safety, and technology developments to oversee these efforts.”

In December 2023 (last year), WhatsApp banned more than 69 lakh bad accounts in the country.

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Inputs from IANS

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