WhatsApp, Facebook and Instagram outage took the internet with a storm as users were unable to download media files, documents over Wi-Fi and cellular networks. Millions of users were affected globally including India, however, despite the services got back in action, some users still face failed message and image download issues.
As per users report on Twitter, sending files appeared to be fine, hinting to the fact that there could be a major server bug that was preventing users from downloading content that was being shared with them.
Whatsapp, Facebook and Instagram took it up on Twitter to address the issue.
Instagram noted that there were issues that centred around posting to news feed, loading content and seeing stories.
We’re aware that some people are having trouble uploading or sending images and videos on Instagram. We're sorry for the trouble and are working to get things back to normal as quickly as possible. #instagramdown— Instagram (@instagram) July 3, 2019
Meanwhile, Facebook users faced troubles while logging in and accessing feeds, as well as viewing pictures.
Earlier today, some people and businesses experienced trouble uploading or sending images, videos and other files on our apps and platforms. The issue has since been resolved and we should be back at 100% for everyone. We're sorry for any inconvenience.— Facebook (@facebook) July 4, 2019
While exchanging regular text messages on WhatsApp, Instagram and Facebook Messenger remain possible in India, other parts of the world like Scotland and Zimbabwe had confirmed that WhatsApp was completely down.
We’re aware that some people are having trouble uploading or sending images and videos on Messenger. We're sorry for the trouble and are working to get things back to normal as quickly as possible. #messengerdown— Messenger (@messenger) July 3, 2019
While global outage of WhatsApp, Facebook and Instagram were getting addressed, Twitter Direct message too went down, for which the Twitter Support quickly acknowledge the issue.