As many as 150 passengers were left stranded at Mumbai's Chhatrapati Shivaji International Airport for ten hours as their Dubai bound Air India flight didn't take off due to technical glitches.
The AI 983 flight was scheduled to take off at 8 pm yesterday, but couldn't take off, due to which passengers were forced to wait at the airport for at least ten hours. A few passengers entered into arguments with the Air India staff as they were not given updates regarding their departure.
"We have been waiting at the airport since a long time. There is a three months old baby among other kids, who are travelling. However, there is nobody here to give us an answer as to when the flight will take off. Even they gave us bad food to eat. The airport staff is dealing unprofessionally and even told a few to refund their money from the sites they booked," a lady passenger said.
Later, an alternative flight was arranged for the passengers after ten hours, following which they were sent to Dubai.
150 passengers of Air India Mumbai-Dubai flight stranded at Mumbai Airport as the flight,scheduled to depart at 8 pm y'day,has still not taken off due to technical problem in aircraft, say 'Staff is unprofessional,not telling us how long we'll be here.Asking us to take refund&go' pic.twitter.com/zb7uq3qb3i— ANI (@ANI) August 2, 2018
#WATCH: Passengers of Air India Mumbai-Dubai flight have been stranded at #Mumbai's Chhatrapati Shivaji International Airport as the flight, scheduled to depart at 8 pm y'day, has still not taken off due to technical problem in the aircraft. (Source: Mobile video by a passenger) pic.twitter.com/aI10dUu7z2— ANI (@ANI) August 2, 2018