The flight operations were affected at the Mumbai airport on Saturday due to a data network outage and various airlines have issued advisory for affected passengers. Air India in a statement said that the affected systems have since been restored. However, some flights may continue to experience delays as operations gradually return to normal. Air India urged passengers to check flight statuses before heading to the airport.
Air India issues advisory for passengers
Taking to X, Air India in post said, "A third-party data network outage had impacted check-in systems at Mumbai airport, thereby delaying flight departures of airlines, including Air India. The systems have since been restored, however, some of our flights may continue to be affected for some time as the situation normalises progressively."
Mumbai Airport working to ease passenger movement
After the outage was reported, the Mumbai Airport authorities said they are working to ease passenger movement and minimise further disruption.
Replying to a passenger query, the Chhatrapati Shivaji Maharaj International Airport (CSMIA) in a post on X said, “We’re currently facing a network failure across the airport. We’ve activated contingencies and are working on resolving the issue with our core team. We’re operating in manual mode to minimize disruptions. We appreciate your patience in this regard.”
The flight disruption was reported amid increased passenger traffic due to the Raksha Bandhan festival falling on the weekend, leading to a surge in travel across the country.
In another developments, the airline has raised the retirement age for its pilots to 65 years and for non-flying staff to 60, according to a PTI report. Currently, both categories retire at 58.
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