Digital wallet payment company Paytm on Sunday dismissed media reports that it has shared user data to third parties, saying that the data of its 300 million registered users in India is safe.
"There is a video going around on social media and it falsely claims that we shared some data with third parties. Nothing can be further from the truth," the company wrote in a blog post.
"We never share your data with anyone: any company or any government or any country. At Paytm, your data is yours. Not ours, or of a third party, or of the government."
Paytm reiterated that their policy allows only legally compliant data requests from the "law of the land" to get access to data for necessary investigation.
"You can be sure that no data is shared with anyone whom you would not have given us permission to share it with. This is the holy grail of trust between us.
"Any person claiming otherwise is not aware of the policy and is not authorised to speak on behalf of the company," the company said.
The clarification comes after a leading investigative news outlet, in its sting operation exposed senior officials at Paytm disclosing that they were requested by the government to give user data information.