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Is it advisable to claim for scratches in car?

Explore the pros and cons of claiming for scratches in your car insurance. Understand the impact on your No Claim Bonus (NCB) and make an informed decision. We delve into various factors that need consideration in such cases.

Edited By: Brand Content New Delhi Updated on: January 12, 2024 15:59 IST
Is it advisable to claim for scratches in car?
Image Source : FREEPIK Is it advisable to claim for scratches in car?

Maintaining a vehicle involves protecting it against possible damages, and this is where car insurance plays a crucial role. Scratches, though may appear minimal, can indeed tarnish the car's overall aesthetic appeal. The question is whether to claim insurance for such minor damages or not. 

Several factors influence this decision, like the cost of repair versus the deductible amount and the potential impact on your no claim bonus (NCB). An insurance claim may seem appealing at first, but it is crucial to weigh the pros and cons, particularly considering the effect on the NCB. A clear understanding of how car insurance works, along with a good grasp of the concept of NCB in insurance, can guide one in making an informed decision about when to file a claim. This article will delve into the pros and cons of claiming insurance for scratches on your car.

Understanding car insurance claims

The claim's effectiveness for minor car damages, such as scratches, can often be subjective and is determined on a case-by-case basis. Certain key factors come into play such as the extent, position, and overall cost to fix these blemishes. Some might seem minor but if the depth is extensive or the location particularly visible, the repair costs could escalate, making the claim viable. Equally, minor scratches with low-cost repairs might not warrant a claim as they might affect the No-Claims Bonus or result in higher premiums. Ultimately, it's important to consider these variables before deciding to claim car insurance for minor damages.

Weighing the benefits against cost

Car insurance provides invaluable protection, particularly for major damages or accidents, as it takes care of the hefty repair expenses which can cause financial distress. However, for minor issues like scratches or small dents, it's important to weigh the potential financial implications before making an insurance claim. 

Submitting a claim may increase future premiums, thus costing you more in the long run. Additionally, insurance providers often factor in depreciation, meaning you may not be reimbursed for the full repair cost. Therefore, a prudent assessment of the repair cost compared to the possible premium hike is crucial before filing small insurance claims.

Impact on NCB in insurance

A No-Claim Bonus (NCB) is a significant advantage offered by insurance providers as a reward for cautious driving or for not making a claim during the policy term. The principle here is simple, the longer the policyholder goes without filing a claim, the larger the discount they will receive when renewing their policy. However, filing a claim for minor issues such as scratches can greatly reduce the accumulated NCB, which will likely lead to higher premium costs. 

Therefore, it is always beneficial for policyholders to thoroughly analyse the situation before making a claim. In cases of minor damages, such as a small scratch, paying out-of-pocket for repairs can help maintain the NCB and keep premium costs low in the long run.

Impact on premiums

The amount you pay for insurance, known as your premium, can be significantly impacted by your claim history. Frequent, small claims might lead your insurance provider to view you as a higher-risk client. This means that the company believes you are more likely to file claims and require payouts. Thus, to balance out this risk, your insurance company may opt to increase your premium costs. 

Furthermore, lodging claims for minor issues like scratches could potentially prove to be an expensive decision over time. It's essential to carefully evaluate the costs and benefits of filing a small claim versus covering the expense out of pocket, to ensure you don't unintentionally increase your premiums in the long run.

Assessing your deductible

In car insurance terms, a deductible is a specified amount of money that you are obliged to pay as a policyholder before your insurance company begins covering the cost of any repair due to damages. Thus, before proceeding with a claim for car scratches, always consider this amount first. Let's say, for example, your deductible is 500/, and the cost to repair a scratch on your car is 600/. 

Filing a claim may only net you 100/ from the insurance company, once your deductible has been subtracted from the total cost. In fact, if the cost of repair is lesser or closer to your deductible, paying out-of-pocket can turn out to be more economical, and won’t potentially increase your premium rate, as a claim might.

Scratches caused by vandalism or accidents

When your vehicle is vandalised or involved in an accident caused by another car, it can result in unpleasant scratches that significantly tarnish the aesthetic appeal of your car. In such scenarios, having an insurance policy is crucial, as it can financially cover the costs of repairing these scratches. However, this typically involves filing an insurance claim, which requires you to notify the police about the incident promptly. 

Prompt notification ensures you have an official record of the incident which aids your insurance claim. Gathering necessary evidence such as photographs of the damage, CCTV footage, eyewitness accounts, and any other information related to the incident can bolster your claim significantly. Such pieces of evidence present your insurance company with solid justification to validate your claim and hence, bear the expenses of the repairs

Making the right decision

The choice to make an insurance claim for scratches on your vehicle requires thoughtful consideration of several aspects. Firstly, the no-claims bonus (NCB) may affect your decision, as claiming might disrupt this benefit. The deductible, or the out-of-pocket expense before insurance coverage kicks in, is also important to weigh against the repair cost. Moreover, the effect on future insurance premiums should not be overlooked, as minor claims could raise rates. 

The cause of the scratch might influence whether it's covered or not. For instance, if it's a result of vandalism, it might be covered. However, the most crucial factor to take into account is the repair cost. It might be more economical to cover it out-of-pocket rather than go through insurance. Collaborate with your insurance agent or broker, using their expertise to understand the potential benefits and downsides. The goal is to arrive at a decision that protects your financial well-being and value for money in your car insurance.


Remember, insurance is intended to cover significant costs that may burden your finances, rather than small, manageable expenses. Carefully consider all aspects and make an informed decision about claiming scratches on your car insurance policy. A considered approach ensures you leverage your insurance to provide peace of mind and financial protection without inadvertently raising costs in the long run.

Disclaimer: The above information is for illustrative purposes only. For more details, please refer to policy wordings and prospectus before concluding the sales. 


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