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Buying smartphone in sale: Here's how to find whether it is new or refurbished

If you are buying a smartphone this sale season, you might receive a refurbished or used device. Here is a guide on how to check whether your smartphone is new or used.

Written By: Om Gupta New Delhi Published on: September 28, 2024 17:03 IST
New smartphone
Image Source : REUTERS New smartphone

The festive season sale is currently ongoing on many e-commerce platforms, offering attractive discounts on smartphones. Buyers are taking advantage of these discounts to purchase their favourite smartphones at the lowest prices. However, some users have reported receiving used or refurbished smartphones from these platforms. An X (formerly Twitter) user reported receiving a refurbished smartphone from Flipkart. In the post, they mentioned ordering a Google Pixel 8 smartphone from Flipkart but found the smartphone to be scratched upon delivery.

Since Flipkart offers open-box delivery, the user did not share the OTP and returned the device. But how can you tell if you receive a refurbished device without any visible damage? 

Many smartphone companies allow their customers to check the warranty of smartphones without even opening the device. Here's how you can do it.

How to check the warranty of any smartphone

  • 1. Go to Google Search and look for the warranty status of the smartphone. For example, if you have a OnePlus smartphone, search for "OnePlus Warranty Check."

India Tv - OnePlus warranty check

Image Source : FILEOnePlus warranty check

  • 2. Click on the top link and enter your smartphone's serial number.

India Tv - OnePlus warranty check

Image Source : FILEOnePlus warranty check

  • 3. If you have a new smartphone and want to check its warranty before even opening its retail box, many companies provide the serial number of the smartphone on the box label. Search for it.
  • 4. Enter the serial number, and you will find the warranty status.

India Tv - OnePlus warranty check

Image Source : FILEOnePlus warranty check

This way, you can also determine whether the smartphone is a new piece or a used or refurbished device.

In other news, OpenAI is considering increasing the monthly fee for the paid tier of ChatGPT to USD 22 (approximately Rs 1841) by the end of the year, with potential plans to raise it further to USD 44 per month. The company is informing investors about these pricing changes as part of their efforts to secure funding and improve their financial position.

ALSO READ: Money being deducted automatically every month: Here's how to stop UPI AutoPay

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