The Unique Identification Authority of India (UIDAI) CEO Ajay Bhushan Pandey on Tuesday stressed on ease in Aadhaar-related services to residents and said "hassle-free" enrolment and update facility will be provided by 'Aadhaar Seva Kendras'. The UIDAI is planning to set up Aadhaar Seva Kendras, in a mega project that involves opening of facilitation centres for enrolment and update services in 53 cities and towns across India.
Pandey gave an official confirmation on the mega project and said, "With Aadhaar Seva Kendras, we are building hassle-free and resident-friendly enrolment and update facility infrastructure to ensure ease in Aadhaar related services to residents".
Almost 114 such Kendra (or centres) in 53 cities and towns including all state capitals will be established in the first phase, Pandey said in a statement.
These Kendras will be in addition to enrolment and updation centres that currently operate in banks, post offices and government premises, he added.
The own employees of the authority will directly supervise the kendras, the UIDAI sources said.
Appointment- based Aadhaar enrolment and update services will also be provided by the kendras to the residents, through multiple stations working simultaneously, with a few counters dedicated to walk-in customers.
The facility to book prior appointment will ensure that residents seeking services, do not have to wait in queue.
Individuals who need to be allowed enrolment and update through exception process will also be served by the Aadhaar Seva Kendras.
The UIDAI source cited an example and said exception facility would be available at these ASKs for those who wish to update their name or Date of Birth more than once.
The Aadhaar Seva Kendras, on the model of Passport Seva Kendras, will be run and supervised by UIDAI officials stationed full time at each Kendra, the source added.
The authority had decided to shift Aadhaar enrolment and update centres to banks, post offices and state government premises (under direct supervision of government or bank officials) in the wake of Supreme Court decision last year, the UIDAI sources said.