As a result, consumers suffer from a potential loss of activity in both personal and professional set-ups causing an adverse impact on livelihood.
“While some consumers complained against the practice of deactivation of SIMs without prior intimation to them by their TSPs (Telecom Service Providers) when they were travelling in India or abroad, other subscribers lamented about disconnection of their life-time prepaid connections within a very short period of non-usage,” TRAI said.
