10 must-read inspiring biographies of business leaders

Delivering Happiness: A Path to Profits, Passion and Purpose
Delivering Happiness by Tony Hseih
(Business Plus Hachette Book Group, 2010)
By Tony Hsieh

The book depicts the widely-admired CEO of Zappos, Tony Hsieh's entrepreneurial spirit and explains how he created a corporate culture with a commitment to service that aims to improve the lives of its employees, customers, vendors, and backers. Hsieh uses anecdotes and stories from his own life experiences, and from other companies, to offer ways that companies can achieve unprecedented success. He details many of the unique practices at Zappos, such as their philosophy of allocating marketing money into the customer experience and the importance of Zappos's Core Values ("Deliver WOW through Service.



Inspirational Quote: "We wanted to run our own business, and be in control of our own destiny. We had no idea where it would lead us, but wherever it was, we knew it had to be better than feeling bored and unfulfilled. We were ready for an adventure."  -- Tony Hsieh