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Apple admits lapses, promises fix as iPhone 7 users complain of defects in Earpods

Apart from the issue of the hissing sound, another problem has been bothering the users of the newly-launched iPhone 7. When Apple’s Earpods are connected with the device, the volume control dongle stops functioning, reports

India TV Tech Desk, New York [ Published on: September 20, 2016 18:00 IST ]
iPhone 7 | India TV
iPhone 7 | India TV

Apart from the issue of the hissing sound, another problem has been bothering the users of the newly-launched iPhone 7. When Apple’s Earpods are connected with the device, the volume control dongle stops functioning, reports on Twitter suggested.

 
From what is being learnt by the tweets on the micro-blogging website, the audio may continue to work, but the users are unable to increase or decrease the volume from the headphones. Also, neither can they activate Siri, nor pick up calls.
 
These reports eventually turned out to be true as Apple itself admitted the fault, according to BusinessInsider.
 
The company confirmed that there’s an issue with the Earpods and promised to roll out a fix in a future software update. For the time being, Apple said, unplugging and replugging the Earpods could be a temporary fix.
 
The issue was first highlighted in a tweet by Scott O’Reilly, after which other users accompanied him in the complaint.


 
Before this, a hissing sound problem was said to be plaguing the iPhone 7 users. However, there hasn’t been any official statement on the issue so far.
 
Apple will roll out iPhone 7 and iPhone 7 plus in the Indian market on October 7.

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