News Business Nearly 20 crore SIMs deactivated by service providers in India with total balance Rs 128.9 cr

Nearly 20 crore SIMs deactivated by service providers in India with total balance Rs 128.9 cr

New Delhi, Dec 3: Telecom regulator TRAI has initiated debate on the issue of operators arbitrarily disconnecting services of customers on the grounds of 'non-usage of numbers' or ‘inactive SIM connections'According to information provided by



“However, while carrying out such deactivations, the customers should be informed transparently and those customers who wish to retain their connections even while not using them should have the option to do so on payment of a connection retention fee,” it added.

TRAI cited that its order on tariff plan with lifetime or unlimited validity “requires any subscriber to recharge” his mobile phone account “with any specified minimum amount within specified time periods” during validity of the plan.

“...to keep the said tariff plan valid, such specified time period or interval, shall, in no case, be less than six months,” the regulator said.

TRAI has fixed December 21 as last date for comments on this consultation paper, and December 28 as last date for counter comments.

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