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Cognizant partners with Microsoft to expand GenAI adoption in enterprises

For this collaboration, Cognizant has purchased 25,000 Microsoft 365 Copilot seats for its associates, 500 Services Copilot seats for improved productivity, and 500 Sales Copilot seats to transform customer experiences.

Edited By: Saumya Nigam @snigam04 New Delhi Published on: April 23, 2024 11:06 IST
Image Source : MICROSOFT Microsoft

Cognizant and Microsoft have recently announced an expanded partnership which aims to make the tech giant's generative AI (GenAI) and Copilots available to millions of users and transform enterprise business operations, accelerate cross-industry innovation and enhance employee experiences.

As part of this collaboration, Cognizant purchased 25,000 Microsoft 365 Copilot seats for its associates, along with 500 Sales Copilot seats and 500 Services Copilot seats to improve productivity, streamline workflows and transform customer experiences.

"Generative AI can be a game-changer for virtually every business in every industry, opening up new possibilities for innovation, efficiency and growth," Ravi Kumar S., CEO, Cognizant, said in a statement.

"That’s why we are investing $1 billion in GenAI over the next three years and leading the development of new research to explore its potential for our clients, their employees and end customers," he added.

In addition, Cognizant said that it will work to deploy Microsoft 365 Copilot to a million users within their global 2,000 clients and across 11 industries.

"By combining Cognizant’s industry expertise with Microsoft’s Copilot capabilities, including Copilot for Microsoft 365 and GitHub Copilot -- we will help drive AI adoption and innovation for millions of users across its network," said Judson Althoff, executive VP and chief commercial officer at Microsoft.

According to the company, this partnership has the potential to significantly accelerate AI adoption and innovation in India.

AI is expected to add $450 to $500 billion to India’s GDP by 2025, accounting for 10 per cent of the country’s $5 trillion GDP target, the company mentioned.

A while back, Microsoft further announced an investment of USD 1.5 billion in the UAE-based artificial intelligence (AI) technology company, named G42. Both the companies, together will support the establishment of a USD 1 billion fund for the developers.

Generative AI which is capable fo smartphone shipment will reach 11 per cent by 2024 and 43 per cent by 2027, surpassing 550 million units in 2027 with 4x growth - a Counterpoint Research report stated. 

Inputs from IANS




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