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'Sorry for the trouble'- Twitter after global outage; says working to fix it

Soon after Twitter users start raising the concern, the microblogging site Twitter apologized and said it was working to fix the issue.

Raju Kumar Edited By: Raju Kumar @rajudelhi123 New Delhi Updated on: February 09, 2023 7:37 IST
Twitter outages in several countries
Image Source : REPRESENTATIONAL PIC Twitter outages in several countries

Twitter users in several countries including India were facing trouble while using the microblogging site on Thursday morning.

 "Twitter may not be working as expected for some of you. Sorry for the trouble. We're aware and working to get this fixed," the company tweeted from its "support" account. 

Also Read: Memes soar high after Twitter faces widespread outages. See the hilarious ones here

Twitter Deck services down

Several users in India complained of 'Twitter Deck' outage since yesterday and the trouble extended on Thursday morning when other features started not working.

Users first noticed the problem when they tried to send tweets and received a message saying they had reached their "tweet limit".

Twitter limits the number of tweets 

While Twitter has for years limited the number of tweets an account can send, it is 2,400 per day — or 100 an hour — far more than most regular, human-run accounts send on the platform.

Accounts also had trouble when they tried to follow another Twitter user, getting a message "You are unable to follow more people at this time" with a link to the company's policy on follow limits.

Twitter's long-standing limit on how many accounts a single user can follow in a single day is 400 — again, more than a regular Twitter user would generally reach on any given day.

It is not clear what caused Wednesday's meltdown, but Twitter engineers and experts have been warning that the platform is at an increased risk of fraying since Musk fired most of the people who worked on keeping it running. Already in November, engineers who left Twitter described for The Associated Press why they expect considerable unpleasantness for Twitter's more than 230 million users now that well over two-thirds of Twitter's pre-Musk core services engineers are apparently gone.

While they don't anticipate near-term collapse, the engineers said Twitter could get very rough at the edges — especially if Musk makes major changes without much off-platform testing. One Twitter engineer, who had worked in core services, told the AP in November that engineering team clusters were down from about 15 people pre-Musk — not including team leaders, who were all laid off — to three or four before even more resignations.

Then more institutional knowledge that can't be replaced overnight walked out the door. "Everything could break," the programmer said.

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