Officials on the Lucknow Metro on Tuesday stopped five burqa-clad Muslim women from travelling in the metro after they refused to remove their veils. The women, belonging to one family, wanted to board the metro at Maiwaiya station.
They had no reservations about being frisked and checked by women security personnel.
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They were obstructed from boarding the metro as there was no women security personnel present to perform a security check on the ladies. Further, the male security guards refused to allow the group to board the metro.
The family later asked the officials for a refund and gave up their plans to travel.
The head of the family, Maaz Ahmad, has now sent a complaint to the Lucknow Metro Rail Corporation (LMRC).
LMRC Public Relations Officer Pushpa Belani said the complaint had been received and the matter will be probed to verify the allegations.