In the biggest card replacement exercise in the history of Indian banking, State Bank of India has dispatched over 6 lakh new debit cards to contain the damage caused by a recent malware-related security breach.
"A total of 95.5% of the blocked cards were dispatched by October 26. For the rest, we are trying to get their contact details because they failed to update their information with the respective branch," Manju Agarwal, deputy MD, corporate strategy & new business, SBI, told TOI.
"Such customers can also approach the branch to get their details updated and get a new card," he added.
On October 19, SBI, India’s largest commercial bank, had blocked around 6 lakh debit cards following a malware related to security breach in a non-SBI ATM network.
Official figures indicate that SBI has over 20 crore active debit cards, besides another 4.75 crore of its associate banks.