The much-talked about duping of payments platform Paytm for an alleged fraud to the tune of nearly Rs 10 lakh has taken an interesting turn. The Central Bureau of Investigation (CBI) probing the case is now investigating the role of Paytm’s own employees in the swindle.
The last one week have seen the CBI register two cases of fraud on complaints made by One97Communications Limited, the parent company of Paytm.
In one its complaint, the company alleged: “As a matter of fact, in cases, where delivery of orders was successful and satisfactory to customers, refund should not have happened. However, in all the cases, refunds happened to the customers.”
The company claimed that the act reflects ‘serious fraudulent act’ and foul play with common intention to wrongfully gain along with such involved customers.
Suspecting involvement of its employees in the fraud, Paytm’s complaint said: “The fraudulent refunds happened through the use/illegal use of user ids and password of employees of company entrusted for this task. Hence, either the employees themselves or some person associated with them or some unknown people have fraudulently refunded the order amount with common intentions to wrongfully gain along with such involved customers”.
The complaint further said that accomplices “approved/made fraudulent refunds against the same orders, the delivery of which were successfully taken by them or their accomplices”
The Central Bureau of Investigation sleuths are now investigating the role of insiders in facilitating the fraud.
“A total of 22 private individuals, 15 — in one FIR and seven in the second — and “unknown officials” of Paytm have been booked,” CBI said.
