Promising to be accessible to all officers, he encouraged them to approach him with their “inputs and ideas”. He also “encouraged the officers to take decisions and assured them that he would stand by them,” the statement said.
Laying emphasis on use of technology for “greater efficiency and effectiveness in administration”, Modi said that “in a democracy, redressal of citizens' grievances is very important, and information technology can help greatly in this regard.”
He pushed for a “team spirit” and urged the secretaries to be leaders of their teams, saying “only through collective action, faster results can be achieved.”
Offering to be always ready to give an account of the work being done by him, the Prime Minister said that “in the process of governance, ideas should be converted into institutions because institutions last longer than individuals.”
The senior bureaucrats echoed sentiment and welcomed a similar standard of accountability.
He said the process of governance of his government should begin with cleaning-up of the offices, improving the workplace, which would automatically result in a better work culture and efficient services to the citizens.
Modi said that “through the use of technology, and better understanding among departments, administrative and schematic convergence is possible.”
During the meeting, Modi made initial remarks and then asked secretaries to raise issues. About 25 secretaries spoke on the sectoral issues under their responsibility.
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