This has resulted in a pile up of nine lakh smart cards to be refurbished at a cost to DMRC, Dayal said.
Therefore, the administration charges for the refund of smart cards will be revised from Rs 5 to Rs 20. This measure has been taken to offset increase in cost of transaction and discourage the frequent or daily refund of smart cards.
The new measures will help in streamlining the refund system, he added.
About 70 per cent of Delhi Metro travellers are smart card users, who are able to avail a discount of 10 per cent on all their journeys by the Metro whenever they use smart cards
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